VANNA ADVENTURE VANS - Privacy Policy
Effective Date: May 2026
Vanna Adventure Vans (“Vanna Vans,” "we," "us," or "our") respects and protects the privacy of our clients and users who visit our websites. This Privacy Policy explains how we collect, use, share, and protect your information in connection with our advertising services, promotions, informational mailings, SMS/text messaging, and other services we provide.
By submitting your information or using our services, you indicate that you have read and agree to the collection and use of your information as outlined in this Privacy Policy. If you provide information to us and subsequently choose not to use our services, that information will still be
handled as described herein.
1. Information We Collect
Vanna Vans is the sole owner of information collected on this website. Any personal information we collect is provided by you on a strictly voluntary basis. We may collect the following categories of information:
A. Information You Provide Directly
• Contact information (name, email address, mailing address, phone number)
• Account registration details
• Communications you send us
• Payment and transaction information
B. Information Collected Automatically
• IP address and device identifiers
• Browser type and operating system
• Pages visited, time spent on site, and referring URLs
• Cookies and similar tracking technologies
We use cookies and similar technologies to enhance your experience. You may adjust your browser settings to refuse cookies, though some features may not function properly as a result.
2. Why We Collect Information
Vanna Vans collects information to improve the services we provide and to present you with information that may interest you. Specifically, we use your personal information to:
• Provide, fulfill, and manage the products or services you request
• Communicate with you regarding your account, orders, or inquiries
• Send promotional messages, newsletters, and marketing materials (with your consent where required)
• Send SMS/text messages where you have opted in
• Improve our website functionality and user experience
• Comply with applicable laws and regulations
• Protect against fraud and unauthorized activity
3. SMS / Text Message Communications
Vanna Vans offers SMS (text message) communications to customers who opt-in. By providing your mobile phone number and consenting to receive SMS messages, you agree to the following terms:
A. Consent and Opt-In
Express Written Consent Required: We will only send you marketing or promotional SMS messages after obtaining your express written consent. Consent may be obtained via a web form, paper form, or other written means. Consent to receive SMS messages is not a condition of
purchasing any goods or services from Vanna Vans.
B. Types of Messages
Once you opt in, you may receive the following types of SMS messages:
• Promotional offers and discounts
• Service updates and appointment reminders
• Transactional confirmations and order updates
• Customer support follow-ups
C. Message Frequency and Rates
Message frequency will vary based on your account activity and the programs you enroll in. Message and data rates may apply based on your mobile carrier plan.
D. How to Opt-Out
To stop receiving SMS messages at any time, reply STOP to any message we send you.
After opting out, you will receive one final confirmation message. You may also contact us directly
using the information in Section 9 to opt-out.
E. How to Get Help
For assistance with our SMS program, reply HELP to any message we send, or contact us at the information listed in Section 9.
F. Carrier Disclaimer
Vanna Vans is not responsible for delayed or undelivered messages. Mobile carriers are not liable for any delayed or undelivered messages.
4. Use and Protection of Personal Information
Vanna Vans is committed to protecting the security of your personal information. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. We will not share, sell, or rent your opt-in information (including SMS consent data) to unaffiliated third parties for their own marketing purposes. We may share your personal information only in the following limited circumstances:
B. Transactional Communications
We may use your information to send customer follow-up communications, service or order information, or promotional messages you have consented to receive. We do not transfer, share, sell, or disclose consumer data, including SMS consent data, to any external organizations under any circumstances, even with user consent, except where strictly required by law.
C. Legal Requirements
We reserve the right to disclose your personally identifiable information as required by law, and when we believe that disclosure is necessary to: (i) comply with a legal obligation or governmental request; (ii) protect and defend the rights or property of Vanna Vans; (iii) protect the safety of our users or the public; or (iv) comply with a judicial proceeding, court order, or legal process.
D. Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and your information becomes subject to a different privacy
policy.
5. North Dakota Privacy Rights
As a business operating in North Dakota and serving North Dakota residents, Vanna Adventure Vans complies with applicable North Dakota privacy laws, including the North Dakota Century Code Title 51 (Trade Practices and Regulations).
A. Your Rights
North Dakota residents have the right to:
• Request information about the categories of personal data we collect and the purposes for which we use it
• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data, subject to certain exceptions
• Opt-out of the sale or sharing of your personal data
• Not be discriminated against for exercising any of these rights
B. Do Not Sell My Information
Vanna Vans does not sell personal information to third parties. If this practice changes, we will update this Privacy Policy and provide you with appropriate notice and opt-out mechanisms before doing so.
C. How to Submit a Request
To exercise any of your privacy rights, please contact us using the information provided in Section 9. We will respond to verifiable requests within 45 days. In certain circumstances, we may extend this period by an additional 45 days with notice to you.
6. Federal Compliance
A. CAN-SPAM Act
Our email communications comply with the CAN-SPAM Act. Each marketing email we send includes: a clear identification that the message is an advertisement; our physical mailing address; a clear and conspicuous opt-out mechanism; and prompt processing of opt-out requests (within
10 business days).
B. Telephone Consumer Protection Act (TCPA)
Our SMS messaging practices comply with the Telephone Consumer Protection Act (TCPA). We obtain prior express written consent before sending marketing text messages. You have the right to revoke consent at any time by replying STOP or contacting us directly.
C. Children’s Online Privacy Protection Act (COPPA)
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly. Parents or guardians who believe their child has provided us personal information may contact us to request deletion.
D. Americans with Disabilities Act (ADA) / Section 508
We are committed to making our website accessible to individuals with disabilities. If you experience difficulty accessing any portion of our website or its content, please contact us and we will make reasonable efforts to provide the information in an alternative format.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer needed, we will securely delete or anonymize it. SMS consent records are retained for a minimum of 4 years in accordance with TCPA requirements.
8. Third-Party Links and Services
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of third-party websites.
9. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:
Vanna Adventure Vans
Email: info@vannavans.com
Phone: (701) 989-7122
Mailing Address: 311 21st St NW, West Fargo, ND 58078
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the Effective Date at the top of this policy and, where appropriate, by sending you a direct notification (such as an email). Your continued use of our services after any changes become effective constitutes your acceptance of the updated policy.
Last Updated: May 2026